Shipping policy
This policy stipulates the conditions for delivery of products sold by our company.
(Delivery of products)
1. When a customer purchases a product, our company will deliver the product to a location separately designated by the customer (hereinafter referred to as the "delivery destination").
2. Our company may entrust the delivery stipulated in the preceding paragraph to a delivery company or other third party (hereinafter simply referred to as the "delivery company").
(Delivery time of products)
1. Our company will deliver the product to the delivery destination promptly after the purchase of the product is confirmed. However, delivery may take some time depending on our business situation, work situation, weather, traffic conditions, the region of the delivery destination, etc.
2. Our company will not be liable to compensate the customer for any damages caused by delays in delivery due to the reasons set out in the following items, and will not be liable to refund or reduce the price or delivery fee.
1. Unforeseeable abnormal traffic trouble
2. Earthquake, tsunami, flood, storm, landslide, or other natural disaster
3. Suspension of business of delivery companies or public transportation, strike, etc.
(Delivery fee)
The customer shall pay the specified delivery fee as set by our company as follows. However, this does not apply if our company specifically provides free delivery fee.
As set by our company separately
(Handling when delivery is not completed)
1. If our company is unable to complete delivery of the product due to the reasons set out in the following items, our company may collect the product and charge the customer for the expenses incurred in the collection (including the commission fee to the delivery company, etc.), and may terminate the contract for the product at our discretion.
1. The recipient is absent and does not request redelivery during the storage period of the delivery company.
2. The information on the delivery destination is incorrect and delivery cannot be made.
3. The recipient refuses to accept the delivery.
2. In the cases specified in the preceding paragraph, if damage is caused to the company, the company may claim compensation for such damage (including reasonable attorney's fees) from the customer.
(Delays, damage, etc. caused by delivery companies)
1. The company shall not be liable for delays in delivery or damage to products due to reasons attributable to the delivery company.
2. If any trouble or dispute arises between the customer and the delivery company, the customer shall resolve it at their own responsibility and expense, and the company shall not be obligated to become involved in such trouble or dispute.
(Inquiries regarding delivery)
If the company entrusts delivery to a delivery company, please contact the delivery company directly for any inquiries regarding delivery.
(Relationship with the terms of use)
1. This policy is considered to be a part of the terms of use, and the provisions of the terms of use shall apply to any matters not specified in this policy.
2. In the event of any conflict between the provisions of this policy and the terms of use, the provisions of this policy shall take precedence.
Established on May 27, 2024
(Delivery of products)
1. When a customer purchases a product, our company will deliver the product to a location separately designated by the customer (hereinafter referred to as the "delivery destination").
2. Our company may entrust the delivery stipulated in the preceding paragraph to a delivery company or other third party (hereinafter simply referred to as the "delivery company").
(Delivery time of products)
1. Our company will deliver the product to the delivery destination promptly after the purchase of the product is confirmed. However, delivery may take some time depending on our business situation, work situation, weather, traffic conditions, the region of the delivery destination, etc.
2. Our company will not be liable to compensate the customer for any damages caused by delays in delivery due to the reasons set out in the following items, and will not be liable to refund or reduce the price or delivery fee.
1. Unforeseeable abnormal traffic trouble
2. Earthquake, tsunami, flood, storm, landslide, or other natural disaster
3. Suspension of business of delivery companies or public transportation, strike, etc.
(Delivery fee)
The customer shall pay the specified delivery fee as set by our company as follows. However, this does not apply if our company specifically provides free delivery fee.
As set by our company separately
(Handling when delivery is not completed)
1. If our company is unable to complete delivery of the product due to the reasons set out in the following items, our company may collect the product and charge the customer for the expenses incurred in the collection (including the commission fee to the delivery company, etc.), and may terminate the contract for the product at our discretion.
1. The recipient is absent and does not request redelivery during the storage period of the delivery company.
2. The information on the delivery destination is incorrect and delivery cannot be made.
3. The recipient refuses to accept the delivery.
2. In the cases specified in the preceding paragraph, if damage is caused to the company, the company may claim compensation for such damage (including reasonable attorney's fees) from the customer.
(Delays, damage, etc. caused by delivery companies)
1. The company shall not be liable for delays in delivery or damage to products due to reasons attributable to the delivery company.
2. If any trouble or dispute arises between the customer and the delivery company, the customer shall resolve it at their own responsibility and expense, and the company shall not be obligated to become involved in such trouble or dispute.
(Inquiries regarding delivery)
If the company entrusts delivery to a delivery company, please contact the delivery company directly for any inquiries regarding delivery.
(Relationship with the terms of use)
1. This policy is considered to be a part of the terms of use, and the provisions of the terms of use shall apply to any matters not specified in this policy.
2. In the event of any conflict between the provisions of this policy and the terms of use, the provisions of this policy shall take precedence.
Established on May 27, 2024